[1.0] Account
An account is issued to a player in accordance with the account policy. This section of the
document further discusses the legal actions which will be executed to an account due to any
violation. Each account holder must respect all other players in a professional and courteous
manner and is fully responsible for all violations incurred by his/her account.
[1.1] Warning
A warning is issued to a player for an offense which is considered a minor illegal act, most
common violation due to lack of knowledge or harmless offense which may be easily prevented.
This is a cautious response to the player to keep their eyes open and acknowledge that he/she has
performed an illegal act. If a similar act(s) is continued, second level of action will be conducted
in accordance with the account policy.
[1.2] Simple Suspension
A simple suspension of the account is issued to a player who has committed a violation for
which he/she was previously warned. A simple suspension is used to remove the player off the
server for a short period of time to ensure he/she understands the importance of a violation free
environment.
[1.3] Extreme Suspension
A suspension that is lengthy in duration and applied to a violating account. This is often caused
by a serious offense in accordance with "Z8Games' Terms and Conditions" in which a simple
suspension may not be issued. Extreme suspension is a consequence for situations where the
offender has been warned numerous times and/or previously given a simple suspension.
[1.4] Account Closure
Account closure is by far the highest level of punishment to an active account. This course of
action is utilized at situations where an offense may not be tolerated any further. In other words,
offender has far exceeded the point in which any suspension is applicable. Upon completion of
an account closure, the entire account will be permanently deleted as well as the offender is
prohibited to attend any matters relating to the game. Hereafter, the account will not be revoked
for any reason.
[1.5] Chat Block
The chat window is a main medium of communication amongst players. Currently, the chat
window allows players to exchange information through four different levels which determine
who may see the messages in respect to a range. "Shout" is the highest level of all, which means
all players on all channels, will see messages. These messages are constantly filtered for English
only. However, players often find ways to send the message using distinct words which do not
get filtered. These players are at a risk of losing the privilege to chat altogether. Hence, it is very
important to use appropriate terms of communication while respecting all other players rights at
all times. Players who are identified as presenting offensive, inappropriate, aggressive, racial,
discriminative, sexual and violent or any other language we define as simply unacceptable will
be warned at first. If this behavior still continues, the ability to chat will be revoked from all the
involved participants.
[1.5.1] Levels of Chat
[A] Normal/Party/Guild - Messages are visible to all players who are roaming around a certain
range of the sender, in a party or part of Guild respectively. Within these levels of chat, general
terms that are widely accepted and used daily are acceptable since there is limitation for visibility
of messages sent.
[B] Shout - Messages processed here are seen by everyone within the channel. Thus, players
must abide by the rules discussed above in this level of chat; otherwise a punishment will be
issued accordingly.
[2.0] Character Naming Conventions
Character names are the only way of referencing a player in the game environment. These names
may be meaningful and attractive. However, they may not portray content that is considered
pedophiliac, racial/ethnic, sexual, violent, national sexual orientation and Obscene/Vulgar. Thus,
great care should be given to name selection. The first impression other players have of you will
be based on your character's name, so it's best to start off on the right foot. While choosing the
perfect name for your character is left to your discretion, we have determined that some types of
names are not allowed in this game.
[2.1] Sexual Content
Character names which imply any sexual content of any kind is inappropriate and thus not
tolerated. This may include words describing sexual behavior or imagery.
[2.2] Racial/Derogatory/Discriminative/Disability Terms
Racial, derogatory, discriminative and/or disability terms are offensive and not attractive to other
players in the game. Such names which depict any type of the above mentioned content either
implicitly or explicitly is prohibited by rules that govern this convention.
[2.3] Harassment
Character names that portray any kind of harassment at any degree is not tolerated and will be
considered a serious offense.
[3.0] PvP (Player versus Player)
Every player must respect and realize that each player has equal rights in the game. Therefore,
battles may not be initiated through the means of compelling or continuously attacking someone
if they are not interested in the battle. Players who constantly violate this rule will be punished
accordingly. Items that are lost as a result of PvP combat will not be restored or refunded.
[4.0] Impersonation
The term impersonation is an implication of the act of mimicking another player, GMs (Game
Masters) or administrators. This course of action often leads to misunderstanding, fraud or other
illegal operations. If at any time a player is identified as a participant of the above act, he/she will
be punished according to the degree of imitation as well as the consequence of the act. Be very
cautious concerning your behavior within the game environment as some acts may result with a
severe penalty regardless of any status.
[5.0] Harassment
Harassment is often an issue at any situation, which causes insecurity, lack of interest in the
game environment and during some situations may pose a threat. Harassment may include
calling inappropriate names, producing offensive or negative remarks which may be directed to a
single player or a group of players, passing rumors or any message in the chat window that is
considered offensive in accordance with the "Game Policy".
Thus, harassment of any kind regardless of the degree of harassment is not tolerated under any
circumstances. These matters are compiled into a serious consideration since the security and the
interest of other players are highly important to the nature of our business. Treat each and every
player the way you would like to be treated.
[6.0] Scam
The term scam applies to gaining any kind of advantage, item, property or information through
the use of deception. Therefore, it is a number one concern regarding our players and all
necessary actions will be taken to prevent violation of any sort which may lead to scams. Never
giveout your personal account information.
[6.1] In Game Scams
These include scams which occur within the vicinity of the game environment by misleading a
player. They include the following: impersonating a guild member, party member, friend or any
other team member to exchange valuable item(s), advantage or information. GMs (Game
Masters) will never request a player for their password or other personal information in the game
environment. Therefore, do not ever provide any information (or an in-game item) to anyone
including, but not limited to, your family members and friends. Please keep your account
information secure. We do not take any responsibility for any player's loss.
[6.2] Other Scams
Other scams are relating to external accounts. Any player who utilizes outside means of
achieving information, items or property (including user accounts) will fall under this category of
scams. These scams may include: using fraud emails to obtain passwords or other account
information, selling or buying of user accounts and using real life transactions to buy an in-game
item or information or advantage. We do not take any responsibility for any player¡¯s loss due to
a real life transaction that is executed between two or more players.
[6.3] Item Mall Scams
Z8Games does not authorize any trading of Item Mall equipment for gold, items, or any other in-
game benefit. The Item Mall is only for a player's personal use or for use as free gifts for other
players. We do not take any responsibility for a player's loss due to a transaction that is executed
between two or more players involving Item Mall equipment. Equipment, gold, and/or Item Mall
benefits will not be recovered or restored. Players who are found to be utilizing the Item Mall for
scams will have their accounts suspended and/or permanently banned. Players who are involved
in charge-backs and/or other fraudulent activities related to our Item Mall, PayPal, or a Credit
Card will be reported to the legal authorities and their accounts will be permanently banned.
Players who receive Item Mall gifts related to these fraudulent activities will also have their
accounts suspended and/or permanently banned. Players are required to report any Item Mall
gifts they receive from suspicious senders. Failure to report these Item Mall gifts will result in a
permanent ban when the sender is involved in a chargeback or another fraudulent activity.
[6.4] Tips to Avoid Scams
[1] Do not give out any personal or account information to anyone in the game or outside of the
game via email or through any medium.
[2] Always keep your account information safe and secure.
[3] Always, report any suspicious players who seem to conduct these activities to avoid future
scams.
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